FAQ’s

An advance booking is recommended, although you can hop onto our boats subject to availability.

Please give our booking team prior notice of any dietary restrictions by calling: +852 2116 8821

To redeem a gift voucher or experience, an advance reservation is required and the original voucher must be presented prior to boarding the boat.

Vouchers feature a unique reference code that must be quoted at the time of booking and redemption. The voucher is non-refundable, non-transferable, and cannot be exchanged for cash. No change or credit will be given. The unique code may only be redeemed once.

Vouchers are valid 48 hours after purchase.

Vouchers are valid for 12 months after purchase. However, monetary vouchers cannot be redeemed on New Year’s Eve or Chinese New Year.

No, vouchers are not redeemable with other offers and discounts.